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Londoners oppose station staffing cuts

6 January 2014

Polling commissioned by TSSA has revealed that many more Londoners oppose Boris Johnson’s plans to shed up to 953 jobs from the Underground than back the wholesale closure of ticket offices.


YouGov found that only 31 per cent back the Mayor whilst 41 per cent of Londoners oppose the plans. The poll also shows that 60 per cent of Londoners would use the ‘night tube’ less than once a month, if at all.

The plans were slammed by TSSA general secretary Manuel Cortes, who told the press, “It beggars belief that the Mayor who was elected in 2008 on a pledge to keep open every ticket office is now planning to close every single one, with all that means for safety and jobs.”

In 2008 Boris Johnson campaigned on the basis of opposing ticket office closures and later, when quizzed by London Assembly members, told them “The first and most important point to make is that no ticket offices will be closed, alright? They’re not going to be closed...”.

Labour’s shadow London minister Sadiq Khan raised serious concerns about whether sufficient staff would remain to be able to respond in emergency situations. He said, “We support looking at the way TfL staff work so that it reflects the changing needs of the modern underground system, but the Mayor is using this as an excuse to cut staffing levels, which is reckless and irresponsible.”

A major campaign is now under way to oppose these plans, with details of upcoming actions on page 9 and at

• Polling by YouGov from a sample of 859 London adults carried out 27 November – 2 December 2013

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