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Passengers suffer mass rail cancellations

17 September 2014

Frustrated rail passengers suffered over 200,000 train cancellations last year, the TSSA rail union revealed today.

Commuters in London and the South East were the worst hit with over 90,000 trains failing to arrive.
The union published a "no show" league table showing that the three worst offenders were Southern, Southeastern and First Great Western.
Releasing the figures, union leader Manuel Cortes, said: "These figures show that the private rail firms are failing to deliver for passengers when it really matters, particularly for those in the South East who pay the highest fares to get to work.
"Late trains are bad enough but cancellations on this scale are simply unacceptable, they are a real slap in the face for passengers.
"Two weeks ago we published a real time arrival table which showed that three firms were only getting one in two of their trains to run on time and another six were regularly running 40% of their services late.
"That is simply not good enough, especially when you think that we are paying the highest fares in Europe for a second class service."
The union released its figures ahead of next week's Labour Party Conference.
The "no show" league table showing the ten firms with the worst record in 2013/14 when a total of 211,960 trains were cancelled across the network .
1, Southern, 34,701 trains cancelled.
2, Southeastern, 22,443.
3, First Great Western, 17,482.
4, South West Trains, 16,245.
5, First ScotRail, 15,433.
6, First Capital Connect, 15,161.
7, London Midlands, 14,638. 
8, Greater Anglia, 14,448.
9, Northern Rail, 14,700,
10, Arriva Trains Wales, 8,447.
The "late running" league table for 2013/14. Trains that arrived in real time on time.
1, Grand Central, 40.4%.
2, Cross Country, 41.7%.
3, First Hull Trains, 48.8%.
4, Virgin Trains, 52%.
5, Southern, 54.2%.
6, First ScotRail, 58%.
7,First Transpennine, 60.2%.
8, London Midlands, 60.9%.
9, Southeastern, 61.6%.
10, First Capital Connect, 64.3%.

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