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TfL hypocritical 'agreement' with TSSA's Passenger Charter

22 January 2014

A letter to the Editor of Metro, after their paper was used by TfL to respond to our Passenger Charter.

Dear Metro,
I was disappointed to see TfL’s travel information page in the Metro (21 Jan 14) being used as a blatant and cynical bid by the Mayor to influence the outcome of a democratic trade union ballot.
In 2008 Boris Johnson signed a petition opposing tube ticket office closures and made a promise that he would not close any ticket offices on the Underground as part of his election manifesto.  Now he plans to close them all. This is the level of hypocrisy that Londoners now face.
Mike Brown claims that the Underground have now matched the key commitments contained in the TSSA Passenger Charter. If only this were true, we would not have to ask our members to take industrial action.
Nowhere in the LU appeal is there any mention of the plan to axe almost 1,000 jobs, close all ticket offices, and to scrap the posts of permanent station supervisors. With so many fewer staff, how can service levels be maintained, particularly for more vulnerable people?
TSSA Reps attended ACAS today in order to find a way forward that avoids strike action. LU management refused to even meet with us. If they agree with us, why won’t they engage in a genuine dispute resolution process?
Boris Johnson may be prepared to gamble with the safety of passengers. We are not.
Manuel Cortes,
TSSA General Secretary

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