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Thumbs up for British Sign Language course in Glasgow

27 August 2013

Staff at Glasgow Central gave a big thumbs up last week to a new British Sign Language (BSL) course funded by the TSSA with support from the STUC and the European Social Fund

BSL at Glasgow size adjusted

Staff at Glasgow Central gave a big thumbs up last week to a new British Sign Language (BSL) course funded by the TSSA with support from the STUC and the European Social Fund.  The SQA Intermediate BSL 1 course was a popular one with staff, which builds on an earlier beginner’s course.


“The tutor is extremely helpful and flexible with us regarding shift work,” said RMT ULR Mandy Burke, who organised the course, “the learners love her.”


Learning Organiser (Scotland) Liz Warren-Corney praised the course, which was open to staff from Virgin and First Scot Rail saying “This is a great example of the work a ULR can do. Initially Virgin were wary about allowing people from outside the company onto their premises but Mandy kept working on them and now they can see the benefits. TSSA needs more ULRs in Virgin and I hope this course encourages people to step forward.”


TSSA Scotland’s Senior Regional Organiser, Doug Blundell, said “TSSA is keen to actively support workplace skills development in partnership with companies. But Virgin trains are getting a good deal from TSSA today. Deaf and Hard of Hearing customers will get better service n as a result of this course, which can only help Virgin when the rail franchise comes up again. It’s time Virgin worked with TSSA and other unions to identify skills gaps in customer service, supervisory, managements skills etc and put their hands in their pockets to train their staff.”


Both First Scot Rail and Virgin currently have vacancies for ULRs. If you’re interested contact Liz Warren-Corney (Scotland)  warren-corneyl@tssa.org.uk or Pat Campbell (rest of UK) campbellp@tssa.org.uk
 

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