Two LNER trains at platforms in Kings Cross station

London North Eastern Railway (LNER)London North Eastern Railway (LNER)

Find out about TSSA in LNER

TSSA in LNER

Owned by the UK Government, LNER operates passenger train services and stations from London Kings Cross to Peterborough, Doncaster, Wakefield, Leeds, York, Newcastle and Edinburgh.

TSSA has collective bargaining rights for ticket office, travel centre and station staff, customer contact centre staff, and clerical staff. It also represents managers.

Get help and advice from TSSA

Find out more about the Special Voluntary Severance Scheme in the rail industry, read our help guides on a range of employment issues, and find out how to get legal help from your union.

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Employment Rights

From redundancy to TUPE, discrimination, tribunals and more - read our advice guides here.

Lawyer and client discussion over a desk with documents. Photo By WIRUL KENGTHANKAN from Canva.

Legal advice

TSSA members can access legal services, including a free will writing service, personal injury, family law and more.

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TSSA Helpdesk

0800 328 2673 United Kingdom

1800 805 272 Republic of Ireland

Helpdesk Enquiry Form

Member advice from our Helpdesk

If you are a TSSA member and are looking for advice or assistance in connection with your employment or membership, you can contact our Members’ Helpdesk.

We can advise on a range of workplace issues including; discipline and grievance hearing, maternity rights and redundancy.

Helpdesk opening hours: 09:00 - 17:00 Monday - Thursday  |  09:00 - 16:00 Friday

Please note: we cannot undertake to provide advice to non-members, to members of other unions, or to members on behalf of their partners/friends. If you are not yet a member, please join TSSA online.