Transport for London (TfL)Transport for London (TfL)

TSSA is the biggest trade union in Transport for London. We represent staff in TfL offices and stations, bus operations, London Underground, TfL Rail, overground and anywhere the TfL network extends to. We actively engage with our members, holding weekly meetings and engaging extensively with the business.

We represent everyone from apprentices to senior managers. We are the only union with recognition in all parts of the business, including recognition for collective bargaining on pay and key industrial issues, including Equality, Diversity and Inclusion (ED&I). We're also the only union that is recognised for collective consultation on behalf of senior managers.

TfL provides a free and confidential helpline that’s available to you and your immediate family and can help with more than you think. The Employee Assistance Programme (EAP) is available  24/7 over the phone (0800 470 2129) and via a website (you need an access code, check with work or or your TSSA rep). This is not just for medical or mental health worries, or workplace issues.

They provide unlimited access to advice and information, emotional support, coaching and counselling where appropriate for a range of issues including:

• Anxiety, stress, low mood and other difficult states of mind
• Bereavement
• Medical concerns
• Home issues practical information and support
• Financial/legal matters such as managing debt; buying a house; consumer issues; probate; landlord issues; budget planning
• Family matters
• Relationship problems
• Work issues, including: Change in the workplace; Stress and pressure; Employment dismissal

You can call the helpline at any time and in confidence; try to call at an early stage to prevent issues from developing into more serious problems.