Organising is a trade union term - but what does it mean?

Communication Skills


  • For all TSSA Reps. To explore different methods of communication with members and colleagues to ensure the union is visible and engaged. 


  • To ensure TSSA is active and visible within the workplace.   
  • To establish clear lines of communication with the people we represent. 
  • To explore techniques to better engage colleagues. 


Learning outcomes: 

  • Understand GDPR compliant means of maintaining accurate data.  
  • Know how to communicate with colleagues using a variety of means. 
  • Know how to effectively use communication facilities provided by employers. 
  • Be confident in speaking with members and colleagues about issues at work. 
  • Understand how to challenge and be challenged in difficult circumstances. 


Scheme of work: 

  • The course will involve a mix of online self-paced learning and zoom discussions 
  • The course will last 2 days. 
  • Links and resources will be available for reference.  

TSSA Helpdesk

0800 328 2673 United Kingdom

1800 805 272 Republic of Ireland

Helpdesk Enquiry Form

Member advice from our Helpdesk

If you are a TSSA member and are looking for advice or assistance in connection with your employment or membership, you can contact our Members’ Helpdesk.

We can advise on a range of workplace issues including; discipline and grievance hearing, maternity rights and redundancy.

Helpdesk opening hours: 09:00 - 17:00 Monday - Thursday  |  09:00 - 16:00 Friday

Please note: we cannot undertake to provide advice to non-members, to members of other unions, or to members on behalf of their partners/friends. If you are not yet a member, please join TSSA online.