Duncan Bates - General Secretary Election Blog
I am looking for your support in the upcoming elections for the position of general secretary as I know I am the right person who can lead this union forward.
We need effective communication and transparency within our union. We need to improve communication between the union leadership and its members. We need to regularly share updates, negotiations progress, and decisions through multiple channels such as newsletters, emails, social media, and dedicated online platforms. Transparency builds trust and keeps members informed about the union's activities and achievements. Currently we very rarely advertise out achievements.
We should actively involve members in the decision-making process, we have regular meetings, SOG meetings on a quarterly basis, and feedback sessions where members can voice their concerns, suggestions, and ideas. Empower members to take on leadership roles within the union and contribute to shaping its direction.
NOTICE I HAVE SAID WE AND THAT MEANS ALL of US MOVING FORWARD TOGETHER
Many unions offer skill development to help members enhance their professional expertise we should be training our local reps; this not only benefits individual members but also positions the union as a valuable resource for career growth. Partner with educational institutions or industry experts to provide relevant courses, workshops, and certifications. This is the way forward.
Expanding our services and benefits provided by the union to cater to the diverse needs of its members. This could include financial planning, health and wellness programs, networking events, and discounts on various services. A more comprehensive package can attract new members and retain existing ones.
Strengthen the union's advocacy efforts on behalf of its members. Engage in active lobbying for improved working conditions, fair wages, and employee rights. Collaborate with other unions, organizations, and community groups to amplify the union's voice and impact in both the workplace and society.
THIS IS WHAT I WOULD WORK FOR. I HAVE ALWAYS WORKED FOR MY MEMBERS
Regarding the Tickets office we need to give more information to the public
Ticket offices provide in-person assistance to passengers, particularly those with special needs, elderly travelers, or individuals who may struggle with technology. Closing these offices hinders accessibility and exclude those who rely on face-to-face interactions for purchasing tickets or getting travel information.
Ticket offices offer a personal touch that automated systems cannot replicate. Travelers often need to ask questions, seek advice, and receive real-time information. This human element enhances the customer experience and builds trust.
Some rail journeys involve intricate routes, multiple stops, and different ticket types. Ticket office staff can navigate through these complexities ensuring passengers get the best fare options.
In cases of unexpected events such as train cancellations, ticket office staff provide solutions and re-routing options. This personalized assistance can significantly reduce stress and inconvenience for passengers during challenging situations.
Not all travelers are comfortable or familiar with online booking platforms or smartphone apps. Closing ticket offices could exacerbate the digital divide, leaving certain demographics with limited access to essential rail services and information.
