TSSA - London Underground CSM strike to go ahead

London Underground tube train at a platform with a red footbridge above.

Rail union TSSA has confirmed that strike action at London Underground by members working as Customer Service Managers will go ahead this week after the company failed to compromise in crunch talks.    

The walkouts will take place on Wednesday the 10th of of April – between 00:01 and 23.59, and also Thursday 11th of April in respect of any members expected to commence shifts before 23:59 on Wednesday 10 April whose shifts run into Thursday 11 April.   

TSSA had been willing to reach a compromise and had engaged in talks with London Underground last week in good faith. However, London Underground failed to compromise and so the planned strikes, involving hundreds of key Station managers who run the Underground stations, will go ahead on 10 April.

TSSA’s Customer Service Manager members – who are responsible for running stations - are extremely concerned about the company’s ‘Stations Changes’ proposals, with potential changes to their terms and conditions, job role and location.  

Commenting, TSSA General Secretary, Maryam Eslamdoust said: “Our Customer Service Manager members are united and determined to take strike action this week in defence of their terms and conditions.

“This strike could have been avoided if London Underground had negotiated with us in good faith. Instead, we have been left in a position where London Underground is still unable to explain the impact of its ‘Stations Changes’ proposals.

“We cannot allow the continued threats to our members' roles, locations, terms and conditions to stand unchallenged, that is why our members are taking strike action this week. We’ll see how quickly London Underground get back round the negotiating table when they see the strength and determination of our members.”

TSSA members attending a rally

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