Serco Serco

TSSA in Serco

Serco is a multi-national service company, with interests in many sectors. It has a number of businesses in transport, including Serco Rail Technical Services and Caledonian Sleepers, and it has a 50% stake in Merseyrail. Serco Rail Technical Services manages the Rail Innovation and Development Centre (RIDC) at Melton on behalf of Network Rail

TSSA is the only union with collective bargaining rights for all Serco Rail Technical Services staff, including those employed at RIDC Melton. 

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0800 328 2673 United Kingdom

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If you are a TSSA member and are looking for advice or assistance in connection with your employment or membership, you can contact our Members’ Helpdesk.

We can advise on a range of workplace issues including; discipline and grievance hearing, maternity rights and redundancy.

Helpdesk opening hours: 09:00 - 17:00 Monday - Thursday  |  09:00 - 16:00 Friday

Please note: we cannot undertake to provide advice to non-members, to members of other unions, or to members on behalf of their partners/friends. If you are not yet a member, please join TSSA online.