NEWS.CATEGORY: Industrial

TSSA demand TOCs implement dispute resolution agreement

TSSA Interim General Secretary, Peter Pendle, addresses TSSA conference. A middle aged man is wearing a black suit with a black tie and a white shirt. He has glasses and grey hair and a beard.

TSSA has today written to Train Operating Companies (TOCs) demanding that they honour the deal made with TSSA members in February this year.

TSSA had previously written to TOCs on 8 August and received replies from seven companies. As C2C, Greater Anglia, Govia Thameslink Railway, GWR and Southeastern have failed to reply TSSA has written to them again today.

Peter Pendle, TSSA Interim General Secretary, wrote to the TOCs who had not yet responded to raise the union’s main concerns once again. Peter reiterated the expectation that TOCs engage in constructive dialogue with us.

TSSA expects the TOCs to provide a response before an all-reps Teams meeting which is scheduled for 5pm on Thursday 7 September. The online meeting is a forum for TSSA Reps to discuss the next steps in our campaign to Save Our Ticket Offices.

Commenting, Interim General Secretary Peter Pendle said “Frankly I had expected better manners and more professionalism from C2C, Greater Anglia, Govia Thameslink Railway, GWR and Southeastern. These companies are treating our members with contempt by failing to implement the deal and by not even responding to our letter.

“If the TOCs fail to honour the deal previously made with our members then we will be back in dispute. Simple as that.”

Text of letter below:

4 September 2023

Re: Failure to Implement Dispute Resolution Agreement 

I wrote to you on 08 August raising our concerns about the failure of your company to honour the deal you made with TSSA members in February this year. I have not received a response from you, so I am writing again to remind you of my main concerns.   

I raised two main concerns, firstly about your direct failure to implement the Dispute Resolution Agreement for ‘General Grades’ including stations-based grades, onboard grades, administrative grades, fleet and engineering grades, revenue protection and train service controllers as outlined in the agreement.  

I also raised concerns around the consultation process itself. TSSA is committed to fully engage in this consultation process that you have instigated on workforce change and rail reform. We recognise that many things were still to be established at the local level. However, for this process to be meaningful, I must ask that you furnish our organisers and reps with the information they request that is key to the consultation such as equality impact assessments for staff, proposed new job descriptions with salaries and terms and conditions, and any other information requested. So far our members and staff are reporting that not all information has been made available for them to properly and meaningfully consult with those they represent. I also ask that you provide our Reps with enough paid release time, resources and access to colleagues for them to conduct their trade union duties for this consultation. 

I ask that you please reply to this letter and confirm to me your commitment to implementing the Dispute Resolution Agreement in full, and assurances that you will provide all information, paid release, resources and access our TSSA Workplace Reps require to engage with your employees over your proposed changes. 

I am happy to discuss this with you further if anything is unclear, please simply contact me. 

Yours Sincerely,

Peter Pendle

Interim (joint) General Secretary


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Our Rail Our Future

Our dispute with Network Rail and all DfT train operating companies over pay, job security and terms and conditions is settled. Find out more about our campaign.

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