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Great Western Railway

Owned by First Group. Great Western Railway (GWR) operates passenger train services, stations and train maintenance depots across an extensive network covering London Paddington, Reading, Oxford, Swindon, Bristol, South Wales, and the West Country.

TSSA has collective bargaining rights for ticket office, clerical and revenue protection staff, and also represents managers.

Your TSSA Reps in GWR

Company Council

Rosemary Ede,  Payroll Administrator, Clerical Grade, Bristol
Marlon Henry, Revenue Protection Inspector, Revenue Protection Grade, Paddington
Andrew Hook,  Stations Grade, Truro
Alan Wilde,  Stations Grade, Paddington

Divisional Councils

Clerical Divisional Council - HQ & Central
Rosemary Ede 
Clerical Divisional Council - East
Nick Tollervey, Depot Administrator, Clerical Grades, Reading
Clerical Divisional Council - West
On Board Divisional Council - Revenue protection
Marlon Henry 
Stations Divisional Council - Wessex
Andrew Hook Stations Truro
Stations Divisional Council - FGW East seat
Alan Wilde
Stations Divisional Council - FGW West seat

Joint Safety committee

Sandra Cook, Customer Response Manager, Swindon
David Fearn, Ticket Office, Gloucester
Paul Fox, Driver Standards Manager, Exeter
Darran Hickery, DEM Tech, Bristol

Equality Representatives
Sam Holt, Crew Delivery Manager, Swindon
Connie Reason, Trains Service Controller, Swindon
Nikki Wilkcox, Short Term Planning Assistant, Swindon

Union Learning Representatives
Lead Union Learning Rep Charlene Zata MS Swindon
Wil Anderson, Swindon
Steve Clifford, Swindon
Darran Hickery, DEM Tech, Bristol

Pensions Committee
Darran Hickery, DEM Tech Bristol

Meet Your Reps


Rosemary Ede

Rosie Pic 10%

My father was a very active Union Rep who was well regarded and respected. I watched how he was able to help and support people as a Union Rep. In later life he helped with supporting younger people with education opportunities, to encourage them to achieve the best they could in life and aim high.

With this background I have always had a strong belief that everybody should be encouraged to be the best they can be with support. To be treated fairly with respect and dignity. I never thought I would become a Rep but when the opportunity arose I felt it was the right time. 

My role is very rewarding. It gives me the chance to meet people and to listen to the concerns of colleagues and put their views across. It gives them a voice as I can raise their comments at meetings. It gives the ability to strive for better working relations and conditions, whilst sometimes supporting colleagues through some difficult times.

It is very satisfying to know I have been able to help others in many ways. Sometimes a listening ear can mean so much. To make a positive difference. 

I have always been very proud of my role and would encourage others to do the same if they can. As a Union we have a stronger voice standing together. 

Darran Hickery

Darran Hickery 25%

Hi my name is Darran Hickery and I work for Great Western Railway as Depot Engineering Manager Technician at St Philip's Marsh Depot in Bristol. I have worked on the railway for thirty years, the last six of which have been in management. Prior to that I worked in the Colliery in the South Wales Coalfield. I am a Trade Unionist and proud of it. So much so that a large proportion of my working life has spent as a Union Rep in its many guises, the last six of which has been for the TSSA. Within this period I have helped TSSA members get the representation they deserve including dealing and succeeding with grievances and in some cases saving their employment. That is what we do as a union, because that is what we must do. So, join the TSSA today and play your part in shaping a better tomorrow.

Nikki Wilcox

Nikki Wilcox

My name is Nikki Wilcox and I have been working for Great Western Railway for 20 years. I started my career as a Customer Service Host on board the trains in 2001.

I moved to the Train Service Support Office (Cash Office at Temple Meads) in 2005 and in 2006 I went on Maternity leave to have my baby girl. I came back to work in March of 2007 and became the Team Organiser of Bristol Temple Meads Station where I stayed for 7 years. I moved to the performance team as a Data analyst in 2014 and during my time there I was seconded to a joint performance improvement project working with Network Rail. In 2018 I was successful in becoming a Short-term planning Assistant working with the Train Planning Team in Milford house. Since then I have become a co-chair of GWR’s Women in Rail and a communications lead for both Aspect and Disability Working group.

I believe as a disabled single working mother that we should have the same rights to be able to work safely. In previous roles I have not always had the understanding of managers and that’s where I want to help. With my experiences I want to be able to provide good knowledgeable information, not only to colleagues but managers as well. I’m looking forward to joining forces in working groups to make better working conditions for those who are apart of the equality act.

I become a TSSA equality rep as I believe that with the collective support of a trade union those aspirations will be more achievable.

Displaying 1 - 2 of 2 News
  1. GWR: Stations Local Representative Elections

    29 March 2021

    For all members working in Stations this is an announcement about the company run elections. We really need members to step forward to stand for election to represent their colleagues and you only have a few weeks.

  2. GWR: Pay Freeze

    11 February 2021

    Update on GWR’s position on Pay for 2020 and 2021.