ScotRail Train in a station


Find out about TSSA in ScotRail

TSSA in ScotRail

TSSA represent members in the Management, Clerical, Supervisor, Station and Engineering grades within Scotrail including:

  • Senior Mangement
  • Management
  • Scotrail Operations Manager
  • Scotrail Engineering Manager
  • Operations Team Manager
  • Operational Supervisor
  • Control Room Grades (including TSDM, Duty Manager & Customer Information Managers)
  • Station Grade
  • Travel Shop
  • Clerical Grades (including Infrastructure Specialist & Social Media Officer)
  • Engineering A3

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TSSA Helpdesk

0800 328 2673 United Kingdom

1800 805 272 Republic of Ireland

Helpdesk Enquiry Form

Member advice from our Helpdesk

If you are a TSSA member and are looking for advice or assistance in connection with your employment or membership, you can contact our Members’ Helpdesk.

We can advise on a range of workplace issues including; discipline and grievance hearing, maternity rights and redundancy.

Helpdesk opening hours: 09:00 - 17:00 Monday - Thursday  |  09:00 - 16:00 Friday

Please note: we cannot undertake to provide advice to non-members, to members of other unions, or to members on behalf of their partners/friends. If you are not yet a member, please join TSSA online.