TSSA calls on public to ‘vigorously oppose’ railway ticket office closures

Close up of a hand holding a train ticket on a train

Rail union TSSA has said it will work hand in glove with the public to ‘vigorously oppose the totally unnecessary mass closure of ticket offices’ across the railway network amid speculation the government will shortly announce the move. 

Lobby group the Association of British Commuters has reported that the Department for Transport is likely to announce the first stage of formal public consultation as early as next week.

TSSA has a long-standing policy opposing mass ticket office closures, with many members working in these vital roles. The union has previously pointed to the significantly detrimental impact such a policy would have on a number of social groups, making the railways less safe and less accessible. 

Commenting, TSSA Interim General Secretary, Peter Pendle, said: “If the government wants to go down this route they should know we will vigorously oppose the totally unnecessary mass closure of ticket offices. 

“We will work hand in glove campaigning with the public who will quickly spot that this is a leap backwards by Ministers. Booking office staff are vital because they give passengers advice and assistance on ticket information, station security and can assist those with disabilities, limited mobility or young children.  

“The impact of closing ticket offices would be felt by millions of people and have a detrimental impact on our communities up and down the land. Our appeal as a campaigning union is for the public to resist and stand with us in this resistance. 

“We also need MPs across the House of Commons to make it clear they will not allow the railways to be damaged in this way. We need clarity from the government about their plans, and what this means for our members so that we have a railway network which works for all.” 

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