TSSA today welcomed news that the consultation on closing ticket offices across England has been delayed.
Joint Interim General Secretary Peter Pendle said, “Three weeks was never long enough for a meaningful consultation and I’m glad to see the government backing down on that.
“TSSA has been clear from the start that ticket office staff are essential for safe and secure travel for vulnerable passengers, especially women, and for an inclusive and welcoming railway for passengers with disabilities.
“The unreasonably short three-week consultation period looked like a cynical attempt to silence the voices of the most vulnerable rail users in order to rush through savage cuts to our members’ jobs.
“Whilst the extension to the consultation is welcome what rail users really need is for this cynical and unnecessary plan to cut ticket office staff to be shelved completely.”