TfL action short of strike
Dispute update - April 2026
TSSA remains in dispute with TfL about the way in which it operates its pay system.
We are instructing members to undertake the following action short of strike until further notice:
• Not to volunteer for Travel Ambassador duties or any other duties outside their Job Description
• Not to buddy or mentor agency staff within Customer Experience roles
• Not to work beyond their contractual hours. This includes all non-contractual overtime, refusing out of hours phone calls, taking full meal breaks at the correct time and VDU breaks from the computer.
Background information:
Our General Secretary wrote to TfL in October 2025 confirming that we remain in dispute with TfL - read Maryam’s letter to TfL (sent October 2025)
We have also written to TfL raising concerns about unclear guidance issued to people leaders about the end of year review process for 2025/26.
Read our letter to TfL about end of year reviews (sent 25 March 2026)
Letter to TfL re action short of strike Oct 25
TSSA letter to TfL re action short of strike - October 2025
DOCUMENT.CATEGORY: Reps' Resources
DOCUMENT.FILESIZE: 249KB
Member advice from our Helpdesk
If you are a TSSA member and are looking for advice or assistance in connection with your employment or membership, you can contact our Members’ Helpdesk.
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